We are thrilled to announce an exciting enhancement to our customer support services – WhatsApp is now our primary channel for Case Manager support! We understand the importance of providing convenient and efficient assistance to our valued customers, and integrating WhatsApp into our support system is a significant step towards achieving this goal.
Save our dedicated support number in your contacts.
This ensures that you can easily find and reach out to us whenever you need assistance. Please check the following list for numbers based on your region:
Initiate a chat:
Simply open WhatsApp, find our support contact, and start a new chat. One of our Case Manager supporters will assist you as soon as possible.
Provide information:
When initiating a chat, include relevant information about your query or issue. Clear and concise details will help us address your needs more efficiently. If your request is critical please indicate that as part of your message to allow us to escalate the request accordingly.
Use multimedia when needed:
Feel free to share images or short videos if it helps explain your situation better. This can significantly expedite the resolution process.
Global hours differ:
Our team might not always be able to assist you immediately due to varying business hours and availability across the globe.
The Case Manager team is focused on providing exceptional customer support, and the introduction of WhatsApp as our primary case manager support channel is a testament to that commitment. We believe this enhancement will streamline your support experience, making it more convenient and effective. Where possible please only use this channel to avoid service requests from not getting the attention it requires.
Thank you for choosing Case Manager. We look forward to serving you better through this exciting new avenue of communication.